I have worked in the healthcare industry my entire twenty one year career - four years in health/wellness, four years in a provider organization, one year in medical software, and now twelve years in a payer organization. My career path has provided me with a good understanding of healthcare from multiple perspectives. I've had the opportunity to develop at each step along the way which has included stints in leadership, product development, operations, quality, process improvement, information technology, and of course, project management. In summary, my work revolves around processes, people and projects. Processes - My processes are simple and effective. In my opinion, a simple process perfectly executed time after time outweighs a complex process with many failure points. A process that is understandable by all peope touching it is easier to implement, maintain and adjust. Not every problem requires a multi-million dollar solution. With the right tools and people in place, processes can still be innovative and effective without a high price tag. People - My people approach is to find the people with potential - character, intelligence, work ethic and develop them. This approach is a slower path (especially in today's plug and play approach to staffing), but I believe it is the better path, if the opportunity is right. I love finding that right mix of people that work well together and watching that team perform at a high level. Projects - Two of the most critical factors in the successful completion of projects are management of resources and communication. My MO in a project is to overcommunicate and take care of my resources. No single resource should be worn down while other similarly skilled resources are underutilized. I work with traditional and agile methodologies. Having seen the benefits of incremental product delivery, I prefer leading agile projects. Just like everything else, it comes down to execution and using the right tool for the job.